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Order & Shopping

How long does it takes to ship my order?
We will try and dispatch orders within 2-3 working days.

Do you ship internationally?

Yes, we do. International orders may take anywhere from 1 to 4 weeks to arrive, please also consider the processing time required when placing an order.

Please note that the customer is responsible for any taxes, duties, customs fees, or tariffs if any.

Where is my parcel? Where is my tracking number?
All orders will be mailed out by standard mail or SingPost Smartpac, a postage-paid delivery with tracking in Singapore. Package sent via SingPost Smartpac will be delivered to the letterbox.

You can select the preferred shipping method when checking out your cart.

Additional shipping fees may apply for bulky / heavy weight items.

Will I be notified once my order is shipped?
An email notification will be sent to you once your order is dispatched. If you have opted for SingPost Smartpac or registered mail, a tracking number will be included in the email notification.

What if my item is lost in-transit?
Unfortunately, we are unable to be responsible for items that were sent out by standard mail.

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